Once your order is processed, delivery is expected within 3-7 days.

Please note that external factors may affect exact delivery times, but we will always do our best to ship promptly.

You will be able to follow updates via the tracking information provided by email once your package has been shipped.

Our deliveries take place Monday through Friday. Once your package has been handed over to the courier, we'll send you an email containing a tracking link to monitor your shipment. You can also always check the status of your order by logging into your personal area on our website.

Each delivery includes a second delivery attempt. If the first attempt is unsuccessful, you can request a second attempt directly through the GLS website or choose to collect the package from a collection point of your choice.

We recommend using a home address rather than a work address to avoid potential delivery issues.

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Feel free to ask any questions or share your concerns by emailing us at memedicoppia@gmail.com . We'll respond promptly, usually within the same day.

We're here to help!

Your satisfaction is our priority!

If your item doesn't arrive or arrives damaged, don't worry: we'll offer you a full refund or replacement, depending on your preference.

To initiate the process, please contact us by email at memedicoppia@gmail.com with a photo of the product (if damaged) and your order number. We'll do our best to resolve the issue quickly and ensure you have the best experience possible.

We're here to help and make your purchase worry-free!